About Signature Mortgage Group, LLC
President's Message
I want to personally welcome you to Signature Mortgage Group. It is indeed an honor and a privilege to serve you as a client. My personal goal as President of Signature Mortgage Group is not only to provide my clients with the latest in mortgage programs and real estate services, as well as prompt and professional customer service, but to leave such a positive impression on you as a customer, that you continue to utilize Signature Mortgage Group for all your mortgage and real estate needs in the future.
With over 14 years of customer service, mortgage financing and real estate experience, when I speak to a prospective client for the first time, I always find it difficult to understand why they are not returning to the company with whom they did business in the past. Almost always I get the same answers: The company did not provide the proper follow-up, did not make sure the customer had a contact name and telephone number for future assistance, or the customer was just altogether unhappy with the customer service they received.
Our company policy is to go above and beyond in our efforts to satisfy you, the client. It is our primary bottom line to have you back as a return customer, and a lifetime client, and we realize that goal is beyond our reach without providing you a real estate and mortgage experience that you've only dreamed of in the past.
It is my pleasure to serve you as your local, independently owned and operated mortgage brokerage firm for all your needs.
Sincerely,
Dwayne M. Thompson
President 
